Scientific Sanctuary

Shipping & Returns

Our commitment to your recovery begins the moment you order. We ensure each clinical-grade supplement is delivered with precision and handled with care.

Fast Shipping

Orders placed before 2 PM EST ship same day. Standard delivery in 3-5 business days.

Eco-Packaging

Sustainable, curbside-recyclable materials that protect the potency of our formulas.

30-Day Window

Not satisfied? Return any unopened product within 30 days for a full clinical refund.

Shipping Methods & Logistics

Domestic Delivery

We utilize a network of climate-controlled carriers to ensure that environmental factors like heat and humidity do not compromise the integrity of our molecular compounds during transit.

  • Standard Ground: 3-7 Business Days
  • Expedited Recovery: 2 Business Days
  • Overnight Priority: Next Business Day
Our logistics partners are vetted for their temperature-controlled environments, ensuring every bottle reaches you in peak clinical condition.

Return Policy & Guarantee

The Satisfaction Protocol

Your health is our priority. If you feel our products do not align with your wellness goals, we offer a streamlined return process for all unopened containers within 30 days of the delivery date.

Unopened Items

Full refund to original payment method. Buyer covers return shipping unless the item arrived damaged.

Damaged Goods

Instant replacement or full refund. Contact our sanctuary support team with a photo of the damage within 48 hours.

NON-RETURNABLE ITEMS

Due to safety and health regulations, we cannot accept returns on items that have been opened or had their security seals broken. Subscriptions can be canceled at any time, but current shipments are final once processed.

Need assistance?

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM EST to help with any logistical questions.